Effective Date: [09/09/2019]

Welcome to Icoriii.
These Terms and Conditions outline the rules and guidelines for using our website, purchasing products, and engaging with our services. By visiting or shopping on our website, you agree to the terms set out below.

Please read this document carefully before using our site or making a purchase. If you do not agree with any of these terms, you should refrain from using our website or services.

1. Introduction

This website is operated by Icoriii (“we,” “us,” or “our”), an Australian-based business providing eco-friendly and natural lifestyle products such as candles, essential oils, glassware, wooden homeware, teas, and incense.

Our goal is to promote sustainable living through quality, ethically made products that are safe for you and the environment.

By accessing or purchasing from Icoriii’s website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Refund and Returns Policy, and any other policies displayed on this website.

2. Use of This Website – Terms and Conditions

By using this website, you agree to:

  • Use it only for lawful purposes.
  • Provide accurate and up-to-date information when creating an account or making a purchase.
  • Not interfere with or disrupt the website’s functionality or security.
  • Not use our site to transmit harmful code, spam, or fraudulent content.

You must be at least 18 years old or have permission from a parent or guardian to use this site or make a purchase.

We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect any violation of these Terms.

3. Product Information and Descriptions

At Icoriii, we strive to ensure that all product descriptions, images, and pricing are accurate and current. However, as many of our products are handmade or derived from natural materials, slight variations in color, size, or appearance may occur.

These natural differences are not considered defects and add to the unique character of each product.

We do not guarantee that your device’s display accurately reflects the color or texture of our products.

4. Pricing and Payments – Terms and Conditions

All prices listed on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), where applicable.

a. Pricing Accuracy

We make every effort to ensure pricing is correct at all times. However, in the event of an error, we reserve the right to correct the price and offer you the choice to proceed at the corrected rate or cancel your order for a full refund.

b. Payment Methods – Terms and Conditions

We accept secure online payments through major credit and debit cards, PayPal, and other payment gateways as listed at checkout.

All payments are processed through encrypted and trusted payment systems to protect your personal and financial information.

c. Promotional Offers

Occasionally, Icoriii may run special promotions or discounts. These offers are subject to availability and may be withdrawn or changed at any time without prior notice.

5. Shipping and Delivery

We proudly offer free shipping Australia-wide and to New Zealand.

a. Delivery Timeframes – Terms and Conditions

Orders are processed and dispatched within 1–2 business days.
Delivery times vary depending on your location but typically range between:

  • Australia: 3–7 business days
  • New Zealand: 7–10 business days

You’ll receive an email confirmation and tracking information once your order has shipped.

b. Delays and Responsibility – Terms and Conditions

While we strive for timely delivery, delays may occur due to postal or customs issues beyond our control. Icoriii is not liable for delays once an order has been handed over to the courier.

c. Address Accuracy

Please ensure your shipping details are accurate at checkout. We are not responsible for lost or delayed parcels due to incorrect addresses.

6. Returns, Refunds, and Exchanges

Our Refund and Returns Policy outlines the process and conditions for returning products.

You are entitled to a replacement, repair, or refund under Australian Consumer Law if a product is faulty, damaged, or not as described.

Change-of-mind returns are accepted within 14 days of receipt, provided the product is unused, in its original packaging, and in saleable condition. Return shipping costs for change-of-mind returns are the responsibility of the customer.

7. Product Availability

All products listed on our website are subject to availability.
We reserve the right to:

  • Discontinue or modify products without prior notice.
  • Limit the quantities of any products we offer.
  • Substitute products of similar style or value if an item becomes unavailable (with your consent).

If a product is out of stock after your order has been placed, we will contact you promptly with alternative options or issue a refund.

8. Intellectual Property

All content on the Icoriii website — including text, images, graphics, logos, icons, videos, and product designs — is the property of Icoriii or its licensors and is protected under Australian copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content from our website for commercial purposes without prior written consent from Icoriii.

9. Limitation of Liability – Terms and Conditions

To the fullest extent permitted by law, Icoriii is not liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products.
  • Delays or delivery issues beyond our control.
  • Any loss of profits, data, or goodwill related to our services.

Our liability for any product sold is strictly limited to the purchase price of that item, except as required by Australian Consumer Law.

10. Warranties and Guarantees

We do not offer any express or implied warranties beyond what is provided under Australian Consumer Law.

All products are sold “as is” and should be used in accordance with their intended purpose.
For example:

  • Candles should not be left unattended or burned near flammable objects.
  • Essential oils should be used safely and kept away from children and pets.
  • Glass and wooden items should be handled with care to avoid damage.

11. User Accounts and Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

You agree to notify us immediately of any unauthorized access or suspected security breach.
We reserve the right to suspend or terminate accounts that violate these Terms or misuse our services.

12. Customer Reviews and Content Submission

By submitting product reviews, testimonials, or photos to Icoriii, you grant us a non-exclusive, royalty-free, and perpetual license to use, reproduce, or display this content on our website and marketing materials.

We reserve the right to remove or edit any content that is offensive, misleading, or violates our brand guidelines.

Our website may contain links to third-party websites for additional information or convenience.

Please note that Icoriii is not responsible for the content, privacy practices, or security of those external sites. Accessing third-party links is at your own discretion and risk.

14. Privacy and Data Protection

We are committed to protecting your privacy. Any personal information collected during your visit or purchase is handled in accordance with our Privacy Policy.

We never sell or share your data with third parties except as required to process your order or comply with the law.

15. Force Majeure

Icoriii is not liable for failure or delay in performing obligations under these Terms if such failure is caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Strikes or industrial disputes
  • Supply chain disruptions
  • Cyberattacks or server outages

In such cases, we will make reasonable efforts to resume normal operations as soon as possible.

16. Indemnification

You agree to indemnify and hold harmless Icoriii, its employees, and affiliates from any claims, damages, or expenses arising from your misuse of our website, breach of these Terms, or violation of any law or third-party rights.

17. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.

18. Updates to These Terms

We may update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website, and the revised date will be displayed at the top of this page.

By continuing to use our website or place orders after updates are posted, you agree to be bound by the revised Terms.

19. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Icoriii Eco & Natural Products
Email: [admin@icoriii.com.au]
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)
Location: Based in Australia, shipping free across Australia & New Zealand

Final Note

At Icoriii, we aim to build a transparent, honest, and ethical shopping experience. Our Terms and Conditions exist not just to protect us — but to ensure every customer enjoys a fair, secure, and trustworthy interaction with our brand.

By supporting Icoriii, you’re helping us promote eco-conscious living and sustainability across Australia and New Zealand.

Thank you for choosing to shop with us.

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